ph775 Privacy Policy

1. About This Policy

ph775 ("the Platform," "we," "us," or "our") is committed to protecting the privacy of every individual who interacts with our services. This Privacy Policy governs the collection, processing, storage, and disclosure of personal data obtained from Members and visitors of ph775.vip and all associated pages and services.

This Policy is intended to be read in conjunction with the ph775 Terms & Conditions. In the event of a conflict between this Policy and any other ph775 document with respect to data privacy matters, this Privacy Policy shall prevail.

We encourage all Filipino members — whether you are based in Manila, Cebu, Davao, Iloilo, or anywhere across the Philippines — to read this Policy carefully before registering or using ph775 services. If you do not agree with any part of this Policy, please do not use the Platform.

2. Data Controller Information

ph775 acts as the data controller in respect of personal data collected through the Platform. As data controller, ph775 determines the purposes and means by which personal data is processed. All data collection and processing activities described in this Policy are conducted by or under the direction of ph775.

For all privacy-related enquiries, including data subject access requests and data deletion requests, Members and visitors may contact ph775 via the channels listed in Section 15 of this Policy.

3. Personal Data We Collect

ph775 collects the following categories of personal data from Members and, where applicable, from visitors:

• Identity Data: Full legal name, date of birth, nationality, gender, and government-issued identification document details (e.g., UMID, Passport, Driver's License, PhilSys National ID number);
• Contact Data: Philippine mobile number, email address, and, where voluntarily provided, residential address (city/municipality level);
• Account Data: Username, encrypted password, account registration date, account status, login history, and session timestamps;
• Financial Data: GCash account details, Maya account details, bank account numbers (BPI, BDO, Metrobank), cryptocurrency wallet addresses (USDT), transaction history, deposit records, withdrawal records, and bonus transaction history;
• Gaming Data: Game session history, bet records, wagering patterns, game category preferences, and bonus utilization records;
• Technical Data: IP address, device type and operating system, browser type and version, screen resolution, referring URL, and geolocation data (country/region level);
• Communications Data: Content of communications with ph775 customer support, including live chat transcripts and email correspondence;
• KYC Verification Data: Scanned or photographed copies of Philippine government-issued identification documents submitted for age and identity verification purposes.

4. How We Collect Your Data

ph775 collects personal data through the following means:

• Direct provision by you: During account registration, KYC verification, deposit and withdrawal requests, support communications, and completion of any voluntary profile information;
• Automatic collection: Technical and usage data collected automatically when you access or use the ph775 Platform, including via cookies, server logs, and similar tracking technologies (see Section 6);
• Third-party payment providers: Transaction data shared with ph775 by payment processing partners (GCash, Maya, BPI, BDO, Metrobank) when you initiate a deposit or withdrawal;
• Identity verification services: Data returned from third-party KYC verification services engaged by ph775 to validate the authenticity of submitted identification documents;
• Fraud and risk management services: Data provided by fraud detection and responsible gaming third-party tools used to protect Members and the integrity of the Platform.

5. Purposes and Legal Bases for Processing

ph775 processes your personal data for the following purposes, each with an associated legal basis:

• Account creation and management — necessary for the performance of the contract (the ph775 Terms & Conditions) between you and ph775;
• Age and identity verification (KYC) — compliance with legal obligations applicable to online gaming operations in the Philippines, including PAGCOR requirements;
• Processing of deposits, withdrawals, and bonuses — necessary for the performance of the contract and for compliance with financial regulations;
• Fraud prevention and anti-money laundering (AML) compliance — compliance with legal obligations under Philippine AML laws and legitimate interests in protecting the Platform from abuse;
• Responsible gaming monitoring — legitimate interests in preventing problem gambling and complying with responsible gaming requirements;
• Customer support — necessary for the performance of the contract and for our legitimate interest in maintaining service quality;
• Marketing and promotional communications — where you have provided your consent during registration or subsequently; you may withdraw consent at any time;
• Platform analytics and improvement — legitimate interests in improving the ph775 user experience and service performance;
• Legal compliance — compliance with applicable Philippine laws, court orders, and regulatory requirements.

6. Cookies and Tracking Technologies

ph775 uses cookies and similar tracking technologies on ph775.vip to enhance your experience, maintain session state, and collect analytical data. The categories of cookies used by ph775 include:

• Strictly Necessary Cookies: Required for core Platform functionality including login session maintenance, security tokens, and language preferences. These cannot be disabled without affecting Platform usability.
• Performance and Analytics Cookies: Used to collect aggregated, anonymized data about how Members use ph775 — which pages are visited most frequently, session duration, and navigation paths. This data is used solely to improve the Platform.
• Functionality Cookies: Remember preferences such as game display settings and notification preferences to personalize your ph775 experience across sessions.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair your ability to log in to or use the ph775 Platform. ph775 does not use third-party advertising cookies or sell cookie data to third parties.

7. Sharing of Personal Data

ph775 does not sell, rent, or trade your personal data to any third party. ph775 may share your data with the following categories of recipient, strictly to the extent necessary for the purposes described in this Policy:

• Payment processing partners (GCash, Maya, BPI, BDO, Metrobank, USDT processors) — for the processing of deposits and withdrawals;
• KYC and identity verification providers — for the verification of your identity and age as required for compliance;
• Fraud prevention and AML service providers — for the detection and prevention of fraud, money laundering, and other prohibited activities;
• Game content providers — limited technical identifiers may be shared with licensed game studios (e.g., JILI, PG Soft, Pragmatic Play) for the purpose of game session management and dispute resolution;
• Regulatory and law enforcement authorities — where required by applicable Philippine law, court order, PAGCOR directive, or Anti-Money Laundering Council (AMLC) requirement;
• Professional advisors — including legal counsel, auditors, and financial advisors, under binding confidentiality obligations.

8. International Data Transfers

ph775 primarily stores and processes Member data within secure server infrastructure. Where personal data is transferred to service providers or partners located outside the Philippines, ph775 ensures that appropriate safeguards are in place — including contractual data protection clauses — to maintain the protection of your personal data to a standard equivalent to that required under applicable Philippine data protection law.

9. Data Retention

ph775 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Specific retention periods applicable to ph775 include:

• Account data and gaming records: Retained for the duration of active membership plus a minimum of five (5) years following account closure, as required for AML compliance and dispute resolution purposes;
• KYC and identity documents: Retained for a minimum of five (5) years following the end of the business relationship, as required by Philippine AML regulations;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• Support communications: Retained for three (3) years from the date of the last communication;
• Marketing consent records: Retained until consent is withdrawn and for a period of three (3) years thereafter.

Upon expiry of the applicable retention period, ph775 will securely delete or anonymize personal data in accordance with recognized data destruction standards.

10. Your Rights as a Data Subject

As a data subject under applicable Philippine data protection law, ph775 Members have the following rights with respect to their personal data held by ph775:

• Right to Access: You may request a copy of the personal data ph775 holds about you and information about how it is processed;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data held by ph775;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention obligations;
• Right to Object: You may object to processing of your personal data based on legitimate interests, including for direct marketing purposes;
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of prior processing;
• Right to Data Portability: You may request a copy of personal data you have provided to ph775 in a structured, commonly used format where technically feasible.

To exercise any of these rights, please contact the ph775 data privacy team via the channels listed in Section 15. ph775 will respond to valid requests within thirty (30) days of receipt. Identity verification may be required before a request is processed.

11. Security Measures

ph775 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ph775 servers;
• Encrypted storage of passwords using industry-standard hashing algorithms — ph775 never stores passwords in plain text;
• Two-factor authentication (OTP) available for ph775 login sessions;
• Access controls restricting internal access to personal data on a strict need-to-know basis;
• Regular security audits and vulnerability assessments of the ph775 Platform;
• Segregated storage of Member funds separate from operational funds.

Notwithstanding these measures, no online platform can guarantee absolute data security. In the event of a personal data breach that poses a risk to your rights and freedoms, ph775 will notify affected Members and the relevant regulatory authority in accordance with applicable breach notification requirements.

12. Children and Minors

The ph775 Platform is strictly intended for adults aged 21 years or older. ph775 does not knowingly collect personal data from any individual under the age of 21. If ph775 discovers that personal data has been collected from a person under 21 years of age, such data will be immediately deleted and the associated account permanently closed. If you believe a minor has registered on ph775, please notify us immediately via the contact details in Section 15.

13. Third-Party Services

The ph775 Platform integrates with third-party services including payment processors, game content providers, and analytics tools. These third parties operate under their own privacy policies and data processing practices. ph775 is not responsible for the privacy practices of third-party services accessed through or in connection with the Platform. ph775 recommends that Members review the privacy policies of any third-party payment service (such as GCash or Maya) used in connection with ph775 transactions.

14. Changes to This Policy

ph775 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. Material changes will be communicated to Members via email to their registered address or via an in-platform notification prior to the change taking effect. The updated Policy will be published at ph775.vip/privacy-policy with the revised effective date. Continued use of the ph775 Platform following notification of a material change constitutes acceptance of the updated Policy.

15. Contact and Data Queries

For all privacy-related enquiries, data subject access requests, data correction requests, consent withdrawal requests, or to report a data privacy concern, please contact ph775 through the following channels:

• Live Chat: Available 24/7 via the ph775 Platform — the fastest channel for account-specific privacy queries (login required);
• Email: [email protected] — for formal data subject requests and written privacy enquiries (plain text, not a clickable link);
• Response Commitment: ph775 will acknowledge all formal data privacy requests within 72 hours and provide a substantive response within 30 calendar days.